Fix common Morocco eSIM errors, including an already-used QR code, missing EID or Add eSIM menu, and an installed profile with no network.
Used or invalid QR code
First check whether the profile already appears in phone settings. A QR code can be single-use, expired or already installed.
Policies differ. Orange explains reactivation with the supplied code and directs customers to a store if the code is no longer available. Always contact the code issuer.
Missing EID or eSIM menu
Dial *#06# and look for EID, then confirm the full model number and country of purchase. A compatible product name does not cover every regional variant.
If the profile is installed without service, enable the line, select it for data, turn on roaming only for a travel plan and use the provider’s official APN.
Profile installed with no service
- Exact error message.
- Model number, software version and sales region.
- Order number and time of the attempt.
- Screenshot with EID, IMEI, QR code and phone number hidden.
Prepare a support request
- Never post the QR code publicly.
- Restart once after checking settings.
- Ask the operator to confirm profile status before deleting it.
Verification
Official sources
We checked these official pages on 8 August 2026. Open them before paying because prices, terms and device lists can change.
